I received a message stating that my student is not in the SafeStop system.
The SafeStop system is built with student roster information provided by our customers (schools). Most often when the SafeStop system does not recognize a Student ID, it is because the student may not be currently eligible or registered for transportation services with the school or district, and therefore has not been entered into the SafeStop system as an eligible passenger. If you receive this message and feel the information is incorrect, please contact the school or district’s Administration Office to verify your student’s eligibility and Student ID number.
For security purposes, SafeStop is not legally authorized to give out any personal information related to students attending the schools we service. Once you have obtained the proper Student ID for your student, please return to the SafeStop app to complete the registration process.